Frequently Asked Questions

Q: Is this event COVID safe?
A: This event is running under a confirmed Statement of Compliance received by the Brisbane Convention and Exhibition Centre and a Covid Safe Event Plan approved by the Metro South Public Health Unit. All patrons will need to abide by the COVID Safe rules as set out to attend this event. All patrons will need to pre-register online and complete a short COVID Safe questionnaire. If you do not pass the questionnaire or do not wish to comply with the COVID safe rules, then you will not be permitted within this event. It is illegal to supply false information.

Q: Can I register at the event?
A: No. Due to COVID Safe practices, all patrons must pre-register online.

Q: Why can I only register online?
A: Registration is only available online to reduce contact points and to record patron contact details in line with COVID tracing requirements. This is the new normal and a requirement under a COVID Safe Plan.

Q: What are the opening hours?
A: Friday 11th September and Saturday 12th September 2020. 9:00am – 4:00pm

Q: Is there a list of exhibitors?
A: Yes, the list of exhibitors will be updated closer to the event, click here to view the list online.

Q: How do I register my child?
A: Persons under the age of 18 are required to register via the same ticketing terminal as adults.

Q: How do I get a copy of the Event Guide?
A: The Event Guide will be available at the event entrance.

Q: How do I know when the speaker’s program is on?
A: All speakers times will be published on this website and within the Event Guide (available at the Event entrances).

Q: Is there food available at the event?
A: Yes, there is a food court available within the Brisbane Convention and Exhibition Centre.

Q. Can I Smoke at the event?
A. No. Smoking (including e-cigarettes) inside the event precinct or within 10 metres of the event entrances is prohibited.

Q: Are pets allowed at the event?
A:  No dogs or other animals are allowed within the event (excepting registered guide, hearing or assistance dogs). For details on conditions of entry, click here.

Q: I only have one email address and I would like to register more than one pass. How can I do this?
A: You are able to use the same email address for all tickets you need to register for but you will need to supply the individuals name, contact phone number and address.